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Questions about sizing, orders, or styling? Slide into our inbox and our team will get back to you with real answers — no bots, no copy-paste.
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Fill in the form and we'll reply within 24 hours on business days.
Other ways to reach us
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Response time
Within 24 hours, Sunday to Thursday
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Our promise
Every message is read by a real person on the Pretty J team. We reply within 24 hours on business days — and we never leave you on read.
Quick answers
How long does shipping take?
Orders are processed in 1–2 business days, then delivered within 5–9 business days depending on your location.
How do I pick the right size?
Every product page has a size guide with exact measurements. Still unsure? Message us your measurements and we'll help you choose.
Can I return or exchange an item?
Yes — you can request a return or exchange within 14 days of delivery, as long as the item is unworn with tags attached.
Can I change my order after checkout?
Message us as soon as possible. If your order hasn't shipped yet, we'll do our best to update it for you.